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Service Details

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service specialist
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for regular customers

Return Policy

While we hope that every purchase is a good fit, we know sometimes it isn’t! Can’t “make it work”? Here are your options:
Fabrics, trims, special orders, and anything cut to size are NOT returnable/exchangeable. Buttons, notions, or anything sold as a whole item such as but not limited to unopened sewing machines and dress forms may be exchanged or returned for full store credit (less shipping fees). Claims/exchanges MUST be made within 30 days of the original shipping date.

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